Refund policy
Refund Policy
Returns
You have the right to return your purchased product within 14 days of receiving your order without providing any reason.
To be eligible for a return:
• The product must be unused.
• The product must be in its original condition.
• The product must include the original packaging.
Damaged Products
If your product arrives damaged or has a defect, please contact us immediately after receiving your order. We will review the issue and provide an appropriate solution.
Return Shipping Costs
The customer is responsible for the return shipping costs unless the product was delivered damaged or you received a different product than the one ordered.
Custom Made Products
Products made specifically according to individual customer requirements may not be eligible for returns in accordance with applicable laws.
How to Make a Return?
To start the return process, please contact us using the email address provided in the Contact section.
After receiving and inspecting the product, we will inform you whether your return has been accepted or rejected.